All FASNZ products are shipped by NZ Post within New Zealand and P+P will be charged in addition to the product price. Please allow up to 10 business days delivery time. We cannot take responsibility for delivery delays due to causes beyond our control.
International clients are also charged P+P in addition to the price, and we expect you to select the correct country for delivery. International delivery times depend on the country that the product is being delivered to, and times may vary from 10 days to 3 weeks. Unfortunately we cannot take responsibility for delivery delays due to causes beyond our control. Please contact us if your goods have not arrived within a reasonable timeframe.
If for any reason you are not happy with your order, please return to us within 10 days of receipt of goods. Payment and risk of returning goods is your responsibility. We will offer an exchange or credit provided that goods are returned in original condition.
Cancellation of order
You may cancel your order up to the point of dispatch, and we will refund you within 30 days.
Address for Service:
16 Everard Place
Ph/Fax: 07 357 4433